What if I receive my meals and the frozen ice packs have thawed out, or my dry ice has completely evaporated?

What if I receive my meals and the frozen ice packs have thawed out, or my dry ice has completely evaporated?

As long as your meals are still "refrigerator-cold" to the touch, they can be safely stored in your freezer with no reduction in quality. Since our products contain no animal byproducts, there is less chance for harmful spoiling to take place.