Delivery & Returns
Important information
Last Updated: 03/08/2026
Delivery to your door is always included in the price you pay at checkout.
We deliver on Mondays every week.
Our deliveries are handled by DPD, and you will receive delivery updates directly from them.
The deadline for placing an order for delivery on Monday is 7pm on the Saturday - as an example, for an order to be delivered on Monday 15th September your order must be placed by 7pm on Saturday 13th September. An order placed on Sunday 14th September would be delivered on Monday 22nd September.
We currently deliver to the UK mainland only. This excludes Northern Ireland, the Highlands, and all UK islands. We are also unable to deliver to the following postcodes: AB, BT, HS, IV, KA27–28, KW, PA20–49, PA60–78, PH16–26, PH30–44, PH49–50, ZE.
You do not need to be at home to receive your delivery. If you choose, we can leave it in a designated safe place. Please be aware that meals will defrost if left outside of the freezer for too long, and we cannot take responsibility for the condition of deliveries left at your request.
Due to the nature of our products being frozen meals, we are not able to offer returns for change of mind.
This does not affect your statutory rights. If your order arrives faulty, damaged, or not as described, you are entitled to a refund, replacement, or repair under the Consumer Rights Act 2015. Please contact us at hello@allplants.com with details and, where possible, photos of the issue, and we will resolve this promptly.
Please email us at hello@allplants.com and our team will be able to help.
If you have any questions about delivery or your order, please contact hello@allplants.com.
